BUSINESS NEWS
MTN to announce compensation for network disruption
Telecoms giant, MTN, says it is finalising modalities to compensate its subscribers for the major network disruption last week.
Corporate Services Executive at the leading mobile network operator, Sam Koranteng, said discussions on the compensation package will soon be announced.
“At MTN, when our subscribers have gone through some discomfort and challenges with the service, we make it a point to compensate them. As we are back and running on our normal routine, we are internally having that discussion and very soon we would come out with an inconvenience package for our subscribers. I am sure we should be coming out with something for our subscribers soon,” he told Citi Business News, Monday.
MTN on Sunday announced that it has fully restored data and voice services after major disruptions on Thursday.
The network blamed the disruptions in the service on “international undersea fibre cable cut” and assured subscribers that their engineers were working to restore systems.
Ghana was not the only country affected by the fibre cable cut as the West Africa Cable System (WACS), which is in the Atlantic Ocean, connects many other African countries to Europe.
Other countries across the coast of West, Central and southern Africa were also hit by the problem on Thursday.
The Consumer Rights Protection Agency first suggested to MTN to compensate its subscribers for the service disruptions.
-
Lifestyle2 months ago
Road Safety Authority narrates how buttocks causes road accident
-
GENERAL NEWS2 months ago
Why 15 police officers stormed Owusu Bempah’s church – Kumchacha narrates
-
GENERAL NEWS2 months ago
Watch how Ibrahim Mahama rode Honda superbike to pay last respects to late friend
-
GENERAL NEWS2 months ago
How Offinso residents storm destooled queen mother’s house, demand for new chief
-
South Africa News2 months ago
Woman thrown out of a speeding taxi while on her way to work
-
GENERAL NEWS1 month ago
Deadly clash between youth and navy personnel results in two deaths at Tema Manhean
-
SHOWBIZ KONKONSAH1 month ago
Junior Pope’s Death: Video of John Dumelo refusing to join canoe for movie shoot over safety concerns resurfaces
-
News Africa2 months ago
‘Satanically dubious’ – SCOAN releases statement on BBC’s report about TB Joshua, church