Connect with us


MTN withdraws planned review of MoMo cash-out fee; 1% charge maintained



It had earlier announced that starting Saturday, July 1, 2023, customers will experience an adjustment in fees for cash-out transactions that exceed a specific threshold [GH¢2,000 and above].

The GH¢20 flat rate charge on withdrawals of GH¢2,000 and above will be deducted directly from the customer’s wallet.

But in a new message dispatched to customers on June 27, 2023, the mobile network operator said the review has been withdrawn.

It noted that the current fee of 1%, which is capped at GH¢10 remains the charge on all withdrawals.

“Y’ello valued customer, the planned review of the cash-out fee for MoMo has been withdrawn. The current cash out fee of 1%, capped at GH¢10 still remains and will be charged to your wallet. Do not pay any other fees, We apologize for any inconvenience this may have caused,” the SMS read.



WP Twitter Auto Publish Powered By :