GENERAL NEWS

Crowds at ECG offices in Accra as prepaid system goes down again

Some ECG customers are having challenges with purchasing prepaid credit

GhanaWeb.com has picked up reports of growing customer presence at various offices of the Electricity Company of Ghana (ECG) in the Greater Accra Region.

Thousands of ECG customers in the month of September were left stranded after facing challenges in topping up their prepaid metres.

The situation which led to reports of EGC’s system being hacked saw hundreds of customers gathering at various ECG offices.

On October 1, 2022, ECG in a statement said it had resolved challenges with its 3rd Party Vending Points adding that their customers can now purchase electricity credits from various vending points.

However, as of Saturday, November 12, 2022, several customers have thronged various ECG offices to report about challenges they are facing with topping up their prepaid metres.

ECG offices at Avenor, Achimota and Lashibi all in the Greater Accra Region have seen masses of customers gathered around.

Videos and images of the Avenor ECG office sighted by GhanaWeb show some desperate customers anxiously waiting to report their challenges.

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Meanwhile, ECG is yet to speak on the situation.

Source: www.ghanaweb.com

Ogyem Solomon

Solomon Ogyem – Media Entrepreneur | Journalist | Brand Ambassador Solomon Ogyem is a dynamic Ghanaian journalist and media entrepreneur currently based in South Africa. With a solid foundation in journalism, Solomon is a graduate of the OTEC School of Journalism and Communication Studies in Ghana and Oxbridge Academy in South Africa. He began his career as a reporter at OTEC 102.9 MHz in Kumasi, where he honed his skills in news reporting, community storytelling, and radio broadcasting. His passion for storytelling and dedication to the media industry led him to establish Press MltiMedia Company in South Africa—a growing platform committed to authentic African narratives and multimedia journalism. Solomon is the founder and owner of Thepressradio.com, a news portal focused on delivering credible, timely, and engaging stories across Ghana and Africa. He also owns Press Global Tickets, a service-driven venture in the travel and logistics space, providing reliable ticketing services. He previously owned two notable websites—Ghanaweb.mobi and ShowbizAfrica.net—both of which contributed to entertainment and socio-political discussions within Ghana’s digital space. With a diverse background in media, digital journalism, and business, Solomon Ogyem is dedicated to telling impactful African stories, empowering youth through media, and building cross-continental media partnerships.

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