GENERAL NEWS

Self-service check-in at Kotoka International Airport begins

With this, international passengers now have the option of accessing the self-service kiosks at Terminal 3 to facilitate a swift check-in process.

British Airways, Delta Airlines, United Airlines, and Turkish Airlines are enrolled on the system with Ground Handling Agents, and GACL Customer Services Staff deployed to offer help to passengers requiring assistance.

Ghana Airport Company Limited (GACL) said this is part of its efforts to ensure seamless facilitation through the airport.

Check-in counters are located in Terminals 2 and 3 departures.

Self-check-in kiosks have been situated at the terminals from which boarding passes can be printed. This facility is currently only available for KQ, SAA, and KLM passengers.

Information available on the GACL’s website said: While most of the airlines offer online check-in, depending on the airline, check-in counters open at least 2 to 3 hours before flight takeoff. We advise that you check in at least 2 hours before your departure time. Below is a guide to ensure a smooth and hassle-free check-in:

1. Pack all your luggage (Hand-Carried and checked) in strict adherence to security guidelines.

2. At the departure entrance, passenger pat-down and travel documents will be checked by airport security.

3. When entering the terminal, refer to the Flight Information Display Screen (FIDS) for your airline’s information.

4. Common User Self-Service (CUSS) Kiosks are available for passengers interested in self-check-in.

5. Approach the check-in counter with your travel documents (valid passport and air ticket or booking confirmation).

6. Ensure that you are issued with the correct boarding passes and that your travel documents are in order before leaving the check-in counter.

7. Before you get to the boarding gate, enjoy our facilities as you dine and shop.

8. Remember to get to your boarding gate early for security checks.

It further added, “Check-in operations and requirements vary by airline, do check with your airline representative or the ground handling agent for more information.”

Source: www.ghanaweb.com

Ogyem Solomon

Solomon Ogyem – Media Entrepreneur | Journalist | Brand Ambassador Solomon Ogyem is a dynamic Ghanaian journalist and media entrepreneur currently based in South Africa. With a solid foundation in journalism, Solomon is a graduate of the OTEC School of Journalism and Communication Studies in Ghana and Oxbridge Academy in South Africa. He began his career as a reporter at OTEC 102.9 MHz in Kumasi, where he honed his skills in news reporting, community storytelling, and radio broadcasting. His passion for storytelling and dedication to the media industry led him to establish Press MltiMedia Company in South Africa—a growing platform committed to authentic African narratives and multimedia journalism. Solomon is the founder and owner of Thepressradio.com, a news portal focused on delivering credible, timely, and engaging stories across Ghana and Africa. He also owns Press Global Tickets, a service-driven venture in the travel and logistics space, providing reliable ticketing services. He previously owned two notable websites—Ghanaweb.mobi and ShowbizAfrica.net—both of which contributed to entertainment and socio-political discussions within Ghana’s digital space. With a diverse background in media, digital journalism, and business, Solomon Ogyem is dedicated to telling impactful African stories, empowering youth through media, and building cross-continental media partnerships.

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