The Chief Executive Officer of MTN Ghana, Stephen Blewett, has underscored the importance of vigilance in the mobile money space.
According to him, he was targeted during his early days in his role at MTN Ghana.
Just like many others, he was approached by fraudsters who attempted to scam him.
He shared that the call between himself and the fraudster lasted for about 15 minutes, all in an attempt to dissuade the individual from scamming others.
“In my first month here, I received a call from a fraudster. He claimed I had made a transfer and tried to manipulate me into believing it. I decided to keep him on the phone for about 15 minutes, hoping that by doing so, he wouldn’t scam someone else.
“Eventually, I told him I was the CEO of MTN, and he didn’t believe me. He got upset and hung up. But this experience serves as a reminder of how important it is to stay vigilant,” he was quoted as saying by citinewsroom.com on the occasion of his first anniversary as CEO.
He also emphasised the role of MTN in ensuring that customers are protected against MoMo fraud.
“We are constantly asking ourselves how we can improve. We are applying the same customer-first mentality to tackle these issues and are exploring better solutions for our users,” the CEO added.
