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These are the best airlines in the world, according to a survey of travelers — see the full list
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adminSkytrax announced the results of the World Airline Awards, which polled travelers from over 100 countries on their impressions of more than 350 airlines, at a gala on Monday in London.
Once again, airlines from Asia and the Middle East dominated the awards, sweeping the top six spots and taking 12 of the top 20.
European carriers accounted for seven of the top 20 spots, with Turkish Airlines ranked highest in seventh.
No airlines from the US made the top 20 after Delta Air Lines fell one spot in this year’s rankings to 21st. Delta was one of only two US airlines to crack the top 50, with United in 42nd.
Here’s a closer look at the 20 best airlines in the world for 2024 according to Skytrax:
20. Saudia (Saudi Arabian Airlines)
Saudia, which changed its name from Saudi Arabian Airlines last year, jumped up three spots to finish 20th in this year’s rankings.
Saudia is Saudi Arabia’s flag carrier and is a member of the Sky Team alliance. It’s also one of the few major airlines in the world the not serve any alcohol on board its flights.
19. Etihad Airways
Abu Dhabi’s Etihad Airways fell six spots in this year’s rankings but managed to stay in the top 20 at 19th.
Etihad reintroduced its Airbus A380 fleet and its luxurious The Residence suite after a four year hiatus.
18. Lufthansa
Lufthansa jumped three spots to 18 this year. The German national airline is a member of the Star Alliance and recently introduced its first new aircraft with the long-awaited Allegris cabin.
17. Virgin Atlantic Airways
Virgin Atlantic jumped up five spots to 17th in this year’s rankings. The British carrier, co-owned by Sir Richard Branson’s Virgin Group and Delta Air Lines, is celebrating the 40th anniversary of its founding this year.
16. Vistara
Vistara is ranked 16th for the second consecutive year and remains India’s top airline. The carrier, founded in 2013 as a joint venture between Tata Group and Singapore Airlines, is in the process of merging with Air India.
15. Iberia
Spain’s Iberia fell one spot to 15th in this year’s rankings. The Spanish national carrier is an Oneworld alliance member alongside its International Airlines Group sibling, British Airways
14. Fiji Airways
Fiji Airways moved up one spot this year to 14th. Fiji Airways is now Oceania’s only representative in the top 20 after Air New Zealand fell to 23rd this year.
13. British Airways
British Airways moved up five spots in the rankings to 13th place. BA is the highest-ranked of the International Airlines Group (IAG) carriers, which also include Iberia (15th), Aer Lingus (49th), and Vueling (56th).
British Airways also won this year’s award for the world’s most family friendly airline.
12. Hainan Airlines
Hainan Airlines dropped one spot to 12th this year. Hainan has consistently been China’s highest-rated carrier and the only one of the country’s four major airlines not owned by the Chinese central government.
11. Korean Air
Korean Air slipped one spot to 11th place this year. South Korea’s largest airline is still awaiting final approval from the US government for its proposed merger with Asiana, which was announced in late 2020.
10. Swiss International Air Lines
Swiss International Airlines jumped two spots in the 2024 ranking to 10th place. Swiss, founded in 2002 following Swissair’s bankruptcy, is the highest-ranking member of the Lufthansa Group, which includes Lufthansa (18th), Austrian (28th), and Eurowings (70th).
9. Air France
Air France slipped two spots to 9th place this year despite winning a host of awards, including the world’s best first-class catering, best first-class lounge dining, and best airline in Western Europe.
8. EVA Air
Taiwanese carrier EVA Air moved up one spot to 8th this year. The carrier is a subsidiary of container shipping giant Evergreen Group.
7. Turkish Airlines
In seventh place is Turkish Airlines. It’s once again Europe’s highest-ranked airline.
6. Japan Airlines
Japan Airlines dropped one spot to sixth this year. The Japanese flag carrier also won this year’s award for the world’s best premium economy cabin.
5. Cathay Pacific Airways
Hong Kong’s Cathay Pacific moved into the top five this year, up from eighth position in 2023. Cathay also took home the prize for this year’s best economy-class cabin.
4. All Nippon Airways (ANA)
All Nippon Airways or ANA fell one spot to fourth place this year. Despite that, the Japanese carrier managed to snag awards for the world’s best airport services and the best airline staff service in Asia.
3. Emirates
Dubai’s Emirates Airline moves into the top 3 this year after spending 2023 in fourth position. Emirates remains the world’s largest operator of the A380 Superjumbo, with more than 100 in its fleet.
2. Singapore Airlines
After spending 2023 as the world’s best airline, Singapore Airlines is back in second place, a position it also held in 2022 and 2021. Second place is nothing to scoff at. The airline also picked up honors for the world’s best cabin staff and the world’s best first-class cabin.
1. Qatar Airways
Qatar Airways takes the No. 1 spot again after falling second behind Singapore Airlines last year. It’s a familiar position for the airline, which also claimed top honors in 2022, 2021, and 2019.
This year, Qatar Airways also won awards for the best business class cabin and lounge.
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